Warranty Warranty Information What is covered? Technical defects Faults caused by improper workmanship or materialsWhats the length of the warranty?All refurbished products come with a 12 Month warranty What is not covered? Accidental damage Damage to screens, fascia’s and surrounds (inc. fading and discolouration) Liquid damage Issues caused by third party software Issues caused by unlocking your device Any components added since the item was originally sold to you Making A Claim To make a claim, simply email us with your order number and we’ll send instructions on how to return your device. We’ll also provide you with a free postage label which is recorded and insured. customerservice@buyur.co.uk